Software Engineering Manager (React & Node)
- Ford
- 10 - 20 years
- Chennai
- 3 months ago
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Job Description
Short Description:
- The Guest Experience Platform (Guest XP) provides a consistent and brand differentiated customer experience for Ford and Lincoln to separate the brand for scheduling and managing appointment services. Customers able to schedule service for main shop, pick-up and delivery and mobile service in one tool. In addition, delivers Remote Experiences, to enable Dealers to manage Pick-up & Delivery and Mobile Service appointments more efficiently. Guest XP needs technical leadership to ensure engineering excellence, work with other technical leaders and product management, and transform future service experiences for Ford and Lincoln customers and dealers.
Description:
- Engineering leadership role overseeing design and delivery of a complex Dealer Management Systems integrations with micro service ecosystem.
- The GXP team is responsible for the systems and technology powering the Mobile Service scheduling Dealer Experience and customer service scheduling experiences for in-person, Pickup & Delivery, and Mobile Service on FordPass, Tier3Web sites, owner.ford.com for retail customers, enable Ford Pro business. and the other regional markets, as part of the wholistic Omni-Channel, global, platform Commerce team
- Model the use of modern software engineering practices (TDD BDD, CI/CD, Shift left, API first design language etc..) to support integration with existing Ford software products as well as external cloud-based services.
- Collaborate with Fords Enterprise Architecture organization to rationalize technologies, further leverage current technology offerings already in use, and identify gaps/opportunities.
- Implement a talent system to review existing team capabilities (internal and external) and build and promote practices to develop a world-class software engineering team.
- Provide thought leadership for the development, structure, technology of Ford with skills in strategic planning, goal setting, processes development, and creating opportunities for professional development within technology teams.
- Strategize & work with senior leaders across Fords engineering organization to make significant, measurable impact on a global scale by innovating and operating with an iterative, agile, and user-centric perspective.
Responsibilities:
- Global. Team members will be in India, US and/or Mexico
- Provide engineering leadership for 2 product teams
- Help business partners understand iterative development approach and focus on delivering a Minimum Viable Product (MVP) and releases through careful and deliberate prioritization.
- Initial team size will include around 10 positions of associates and purchased service capacity with external partners.
Qualifications:
Leadership Skills:
- Excellent communication and interpersonal skills
- Ability to work effectively in a remote/virtual work setting with other global team members.
- Proven facilitation skills - able to effectively drive discussion among diverse perspectives and reach a decision or recommendation.
- Effectively work with cross-functional teams across the organization inside and outside of the technology and software organization
- Ability to lead through change
Functional/Technical Skills:
- 12 + years of Strong hands-on experience in software engineering, programming, and solution design.
- Experience or awareness of microservices architecture, cloud-native architectures, event-driven architectures, APIs, domain-driven design, and public cloud (Google Cloud).
- Familiarity with serverless technologies, Kubernetes, Docker, and DevOps practices for building scalable, reliable, and available solutions, as well as performance testing.
- A strong technical background, with the ability to be hands-on, earn respect, and mentor top individual technical talent.
- Proficiency in multiple programming languages, with thorough knowledge of multi-threading, concurrency, and parallel processing concepts, including scalability, performance, and consistency in a microservices-driven eCommerce architecture.
- Experience with cloud-native systems, transactional systems, multi-tenancy, high availability (five-nines), and containerization technologies.
- Experience in collaborating and partnering with other technical domain experts, such as cloud, security, SRE, and DevOps.
- Experience or awareness in building structured, semi-structured, and unstructured data stores, with a solid understanding of RDBMS and No-SQL databases, and strong exposure to data modeling and data access patterns.
- A passion for AI models.
Awareness of the DMS partners integration landscape
Job Classification
Industry: AutomobileFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Engineering ManagerEmployement Type: Full timeContact Details:
Company: FordLocation(s): Chennai+ View Contact
Keyskills: React.Js Java Node.Js Nextjs Microservices
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