Servicenow Itsm Developer - Bangalore (wfo)
- Capgemini Technology
- 10 Positions
- Bengaluru
- 3 months ago
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Job Description
- We have Great opportunity for ServiceNow ITSM/ITOM Developer at Bangalore location Note- There would be shift timing of APAC working hrs Starting from 3:30am to 12pm IST and 5 days WFO at Bangalore Location Location Bangalore Exp 9yrs to 12yrs Notice period Immediate 30 days JD as given below: Primary Skills Required
- ServiceNow ITSM & ITOM
- Java & Python scripting
- Power Platform / Low-code platforms
- Ticket Management: Monitor and resolve incidents, problems, and service requests within SLA.
- Platform Maintenance: Perform patching, monitoring, and annual upgrades.
- Solution Development: Build and implement ServiceNow solutions based on business requirements.
- Collaboration: Work with business analysts and project managers to provide expert guidance.
- End-to-End Delivery: Handle full lifecycle of ServiceNow solutions including configuration, enhancement, release management.
- Customization: Design forms, workflows, dashboards, reports, integrations, and scripts.
- Continuous Improvement: Identify improvement areas and contribute to CSI initiatives.
- Agile & ITIL Compliance: Follow Agile methodology and ITIL processes.
- Testing & Documentation: Maintain testing protocols and documentation.
- Knowledge Sharing: Mentor junior staff and create knowledge base articles.
- Automation & Innovation: Drive automation initiatives using Flow Designer and collaborate on custom solutions.
- Reporting & Analysis: Extract data and report on KPIs like ROI, adoption rates, and automation effectiveness.
- 6+ years in ServiceNow administration, development, upgrades, and implementation.
- Strong knowledge of:
- ITSM, ITOM, Discovery, Asset Management, Service Catalog
- Custom app development, CSM, Portal design
- ServiceNow Support Portal (HI Portal)
- Experience with Java/Python scripting and Power Platform
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: ERP / CRMFunctional Area: Not SpecifiedRole/Responsibilies: Servicenow Itsm Developer - Bangalore (wfo)Contact Details:
Company: Capgemini TechnologyLocation(s): Bengaluru+ View Contact
Keyskills: java python itsm scripting servicenow
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₹ 9 to 12 Yr
Capgemini Technology
Capgemini Technology Services India Limited Capgemini in India is over 85,000 people strong across nine cities (Mumbai, Bangalore, Gurgaon, Noida, Gandhinagar, Hyderabad, Pune, Kolkata and Chennai - Trichy and Salem). A pioneer in the IT industry, Capgemini has over 45 years of global expertise ...
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