Customer Care Executive @ Happy Square

Job Description

URGENT HIRING FOR - CUSTOMER CARE EXECUTIVE

 

Preferred immediate joiner

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Location - Indore

Location: RR Industrial Park, Plot No 20, Super Corridor Rd, Bardari, Indore, Madhya Pradesh
Experience - 0 - 5 years of experience

Salary - Upto 2.5 LPA


Job Summary:

We are seeking a dynamic and customer-focused Customer Care Executive to join our growing perfume brand. This role is ideal for female candidates with strong communication skills and a passion for delivering exceptional customer service. Whether you're a fresher or bring up to 5 years of experience, we welcome your application.

 

Key Responsibilities:

Handle customer queries and complaints via voice (calls) and non-voice (emails, chats, social media) channels

Provide accurate product information and resolve issues efficiently

Maintain customer records and update databases using basic computer tools

Coordinate with internal teams to ensure timely resolution of customer concerns

Uphold brand values and ensure a delightful customer experience

 

Requirements:

Education: Minimum Graduate in any discipline

Experience: 0 to 5 years in customer service or related field

Gender Preference: Female candidates preferred

Language Skills: Fluent in English (spoken and written)

Technical Skills:Basic computer knowledge (MS Office, email handling)

Soft Skills: Excellent communication, patience, and problem-solving ability

 

What We Offer:

Competitive CTC up to 21,000/month

Supportive work environment with growth opportunities

Training and development programs

Opportunity to represent a premium perfume brand.


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Keyskills:   communication skills customer support ms office customer service blended process