Recovery Executive
- Fastsurance
- 1 Positions
- Noida, Gurugram
- 5 months ago
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Job Description
- Recovering success fee from Defaulting Customers: Take proactive steps to recover the success fees from customers who fail to pay after case resolutions. Monitor and improve the success rate of success fees recoveries.
- Customer Engagement and Convincing: Reach out to defaulting customers via phone calls and emails to persuade them to settle pending payments. Clearly communicate the consequences of non-payment and provide support in resolving any disputes.
- Escalation to Legal Proceedings: If customers remain unresponsive or unwilling to pay and send legal notices drafted by the legal department as per company guidelines. Coordinate with legal teams to initiate further actions when necessary.
- Documentation and Reporting: Maintain accurate records of all customer interactions, payment commitments, and legal correspondences. Prepare regular reports on recovery progress, legal actions taken, and pending cases for review by the Recovery Manager.
- Compliance and Policy Adherence: Ensure all recovery and legal efforts are carried out ethically, adhering to company policies and legal requirements
- Strong communication, persuasion, and negotiation skills.
- Basic understanding of legal procedures and documentation.
- Basic understanding in drafting professional correspondence, including legal notices.
- Organizational skills for managing multiple recovery cases simultaneously.
- Proficiency in MS Office and CRM tools
Job Description: The Recovery Executive will be responsible for managing and recovering outstanding success fees from customers. This includes engaging with defaulting customers, initiating legal actions when necessary, and ensuring insurance companies adhere to their claim settlement obligations. The role requires strong communication, negotiation skills, and a basic understanding of legal procedures to achieve recovery targets effectively
Key Responsibilities (KRAs):
Requirements:
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Corporate Legal DepartmentFunctional Area: Not SpecifiedRole/Responsibilies: Recovery ExecutiveContact Details:
Company: FastsuranceLocation(s): Noida, Gurugram
Keyskills: recovery management collections recovery
Fastsurance
Insurance Samadhan is India's most trusted platform for resolving insurance complaints. FoundedinAug2018, we are Industry leaders in the claim resolution space in India. Series A startup with positive unit economics. Featured on Shark Tank India season 1Â 15000 + cases, 10000 + happy cu...
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