Customer Care Executive @ Teleperformance (TP)

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Customer Care Executive

Teleperformance (TP)
0 - 2 years
Kolkata
3 months ago
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Job Description

About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as technical advisor. As a technical advisor, you will be responsible for providing exceptional customer service to our clients via calls, chats and handle escalation cases.

Responsibilities:

- Handling customer inquiries and troubleshooting

- Providing product/service information to customers

- Meeting and exceeding customer satisfaction targets

- Maintaining accurate records of customer interactions

- Collaborating with team members to achieve team goals

Requirements:

- Very good communication skill

- Excellent communication and interpersonal skill in English

- Minimum 12th pass qualification

- Freshers can also apply.

Shifts:

Rotational shift including night shift( for male candidates)

6 working days 1 days off on rotational basis

HR Abhiroop- 7003303*** (call/whatsapp)

Kindly drop your cvs on the mentioned no.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Kolkata

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Keyskills: Oriya English Customer Support Assamese Hindi Inbound Voice Process Domestic Voice Process Domestic BPO Outbound Process Voice Process

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₹ 1.25-2 Lacs P.A

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance (TP)

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Customer Care Executive @ Teleperformance (TP)

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