Job Opportunity - Analyst / Senior Analyst - TSO
- GEP
- 1 - 6 years
- Mumbai
- 4 months ago
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Job Description
Role & responsibilities
- Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day-to-day basis.
- Execute standardized P2P processes and strategies for assigned suppliers.
- Work effectively with peers and others for on time completion of projects and client Go Live
- Proactively communicate issue status in a timely way to the clients and the management
- Contact supplier to fill and complete registration in accordance with their company profile
- Conduct supplier training on the P2P process
- Ensuring complete documentation with the ticketing system for ease of reporting and follow up as per the process
- Efficiently and concisely document support calls/email support inquiries and resolution into the companys tracking system
- Provide reports, information, analysis etc., as required, in a timely, professional manner
- Maintain good level of public relations with suppliers
- Resolve queries and issues faced by the Suppliers and internal team members in P2P process
- Ability to understand standard orders, invoices and techniques, independently work with suppliers and on boarding of them
- Practice process improvements as defined
- Added advantage of in-depth Knowledge of P2P tools end user functionality
- Willing to work in any shift timing as per the management requirement.
Preferred candidate profile
- ITIL Certification
- Knowhow of Procurement or Supply Chain management
- Knowledge about cXML and EDI
- Knowledge of computer software applications, MS Excel, Word & PowerPoint
- Analytical aptitude and business acumen
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Technical Support - Non VoiceEmployement Type: Full timeContact Details:
Company: GEPLocation(s): Mumbai+ View Contact
Keyskills: Supplier Enablement Supplier Management Catalog Management ERP Functional
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₹ .25-8 Lacs P.A
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