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Desktop Support Engineer @ Eagle-hitech Softclou

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 Desktop Support Engineer

Job Description

    Job Position - Desktop Support Engineer
    Salary Package: 2,20,000 - 3,20,000 per annum
    No. of Positions: 4
    Job Type: Full-Time
    Job Location: Chennai
    Qualification: BE/B.Tech, BSc, BCA, MCA, MSc, or any degree
    Experience: Freshers

    Responsibilities:

    • Address user tickets related to hardware, software, and networking

    • Guide customers through installation of applications and peripherals

    • Troubleshoot technical issues both remotely and in person

    • Document issues and solutions for future reference

    • Escalate unresolved issues to higher-level support

    • Ensure user systems are fully functional and up to date

    • Assist in creating technical manuals and documentation

    Required Skills:

    • Familiarity with Windows/Linux/Mac OS

    • Basic knowledge of routers, switches, and networking

    • Experience with printers, scanners, and office automation tools

    • Understanding of antivirus programs and cybersecurity best practices

    • Strong problem-solving, multitasking, and communication skills

    • Customer-focused approach

    Contact Details:

    • Email: com
    • Contact Person: Nakul
    • Phone: +91 95hidden_mobile4

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Desktop Support Engineer

Contact Details:

Company: Eagle-hitech Softclou
Location(s): Chennai

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Keyskills:   troubleshooting trouble ticket management desktop troubleshooting desktop support technical troubleshooting desktop engineering software installation

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Eagle-hitech Softclou