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UK/US/Ireland Voice Process - Customer Support @ Tech Mahindra

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 UK/US/Ireland Voice Process - Customer Support

Job Description

TECH MAHINDRA - HIRING FOR Customer Service Executive -EXPERIENCED


Key Responsibilities:

- Voice Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills


LOCATION : Mumbai


NOTE- ONLY MUMBAI CANDIDATES CAN APPLY


Eligibility:

- Graduate/Undergraduate degree Candidates with 0-12 months of international voice process or Chat experience are welcome to apply for this role


Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview


Compensation:

- Experienced Candidates: Up to 4.5 LPA (depending on your last CTC and performance in the interview and process)


Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7


Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package


Apply now:

CONTACT: 6392610*** - Shivika Singh


HR Team Tech Mahindra Role & responsibilities

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   Fluent English Voice Process Teleperformance Concentrix International BPO Customer Service Firstsource US Process Communication Skills Good English Communication Customer Support Australian Process Sales Process Bpo Voice Rotational Shifts Athena UK Process

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₹ 2.5-5 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...