Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Process Manager @ eClerx

Home > Operations Support

 Process Manager

Job Description

Notice Period -Immediate Joiner / 30 days Max

Key Responsibilities:

1. Monitor production systems and respond to incidents, alerts, and escalations in a timely manner2. Perform root cause analysis and provide fixes for recurring issues3. Troubleshoot application-level issues in Java-based systems4. Write and optimize SQL queries to analyze and resolve data-related issues5. Manage and automate routine UNIX/Linux system tasks6. Work closely with development, QA, and infrastructure teams to ensure seamless production operations7. Participate in on-call rotation and ensure 24x7 availability during support shifts

Required Skills and Experience:

1. 8+ years of experience in Production Support or Application Support roles2. Strong hands-on knowledge of Java (debugging, log analysis)3. Proficiency in SQL (querying, data analysis, basic performance tuning)4. Good working experience with UNIX/Linux commands and scripting5. Exposure to monitoring tools (e.g., Splunk, Grafana, AppDynamics) is a plus6. Ability to handle pressure and manage incidents independently7. Excellent problem-solving and communication skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Technical Operations (Tech Ops)
Employement Type: Full time

Contact Details:

Company: eClerx
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   sql java linux splunk unix kubernetes load runner python data analysis performance testing production root cause analysis jmeter ansible docker production operations process management appdynamics grafana devops jenkins debugging aws

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Manager - Technical Support, Cloud

  • Palo Alto Networks
  • 8 - 13 years
  • Bengaluru
  • 18 days ago
₹ Not Disclosed

Associate C2C Credit Management Process Expert

  • Capgemini
  • 3 - 6 years
  • Noida, Gurugram
  • 1 month ago
₹ Not Disclosed

Senior Manager - Sourcing

  • Zepto
  • 5 - 7 years
  • Mohali, Chandigarh
  • 1 month ago
₹ Not Disclosed

Transaction Processing Associate I

  • Conduent
  • 1 - 4 years
  • Visakhapatnam
  • 1 month ago
₹ Not Disclosed

eClerx