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Client Relationship Executive @ Bigbasket

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 Client Relationship Executive

Job Description

Role & responsibilities

  • Coordinate with clients over calls and emails to resolve queries.
  • Follow up on pending invoices and ensure timely clearance of payments.
  • Handle UPR (Unpaid Payment Receipts) and update records.
  • Act as the point of contact between internal teams and clients for payment-related issues.
  • Maintain client communication logs and escalate issues when necessary.

Job Classification

Industry: Retail
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Bigbasket
Location(s): Bengaluru

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Keyskills:   Client Coordination Client Handling Excel Calls Handling invoice followup Payment Followup

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₹ -4 Lacs P.A

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Bigbasket

Big Basket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. It was the first online grocer in India, set up in 2011. It is a registered company with the name Supermarket Grocery Supplies Pvt. Ltd. As of January 2023, the company operates in more tha...