Customer Support Executive @ Capgemini

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Customer Support Executive

Capgemini
3 - 4 years
Noida, Gurugram
3 months ago
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Job Description

Ctc will be 4. LPA

Exp 3 to 4 yrs

2 Yrs Contract bass payroll will be crown solution. Company will Be Capgemini

UK, US, Australia

Key Responsibilities:

Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
Engage customers in meaningful conversations to promote products/services or gather required information.
Achieve daily/weekly/monthly Targets and conversion targets.
Handle objections professionally and escalate complex issues when necessary.
Collaborate with team leads and quality analysts to improve call quality and performance.
Ensure compliance with company policies and US calling regulations

Required Skills & Qualifications:

Bachelors degree or equivalent.
24 years of experience in outbound calling, for US clients.
Open to Work from Office
Excellent verbal communication and interpersonal skills.
Familiarity with CRM tools and call centre software.
Open to work night shifts and adapt to US time zones.
Goal-oriented with a positive attitude and strong work ethic.

Knowledge of US culture and customer behaviour

Interested candidates can apply to this mail id -

ge***a@cr**********n.com Or Drop the cv to this Number 9611446226Make sure candidate should have all the documents, Looking 1 Month 20 Days. Ctc will be 4. LPA

We need all Doc... Like a Bank statement, offer letter experience letter, all 15 Yrs of education marksheet, PF, pay slips,

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Environment Health & Safety
Role Category: Occupational Health & Safety
Role: Occupational Health & Safety - Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Noida, Gurugram

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Keyskills: US Process Australian Process International Voice Process UK Process

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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