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Mac Support - Vip Support / Immediate Joiner / Client - Winzo Games @ Progressive Infotech

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 Mac Support - Vip Support / Immediate Joiner / Client - Winzo Games

Job Description

Job description belwo: -

  • Supported user base of at least 100+ end users
  • Responsible for administration, maintenance & troubleshooting of apple products.
  • Knowledge of installing the Microsoft security patches, Antivirus Patches etc.
  • OS Installation, Outlook Configure
  • Part, Keeping customers well informed on daily basis about the status of their product for highest customer satisfaction feedback.
  • Attending installation calls at customers place and providing him basic knowledge and training of Mac OS.
  • Basic Troubleshooting & maintenance of Apple ios devices like-configuration, restoration, updating & data backup.
  • Data backup and Mail backup from Windows to Mac or Mac-to-Mac as per customer's demand.
  • Attending Apple onsite calls, AMC call, warranty call and solving their problem as soon as possible.
  • Troubleshooting & Diagnosing Mac Pro, on HDD.
  • Address user tickets regarding hardware, software, and networking

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Progressive Infotech
Location(s): Delhi, NCR

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Keyskills:   Mac Support Desktop Support Vip Support

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₹ 4-6 Lacs P.A

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Progressive Infotech

Nasscom-McKinsey placed our client at the upper end of the value chain in software outsourcing. Could it be why over 90 offshore projects have been placed with us since our inception in 1987, ensuring a technical and functional edge, as well as faster time-to-market for our client's products. A larg...