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Customer Support Executive (Voice/Blended Process). Walk In Interview! @ Tech Mahindra

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 Customer Support Executive (Voice/Blended Process). Walk In Interview!

Job Description

Mega Walk-In Drive || 5 days Working: 2 days rotational shifts and off's || Customer Support Associate


Noida Location: Work from office


Salary: upto 17k per month in hand (Depending on interview, experience and skills)


Minimum qualification: 12th pass


Fresher and experienced both can apply


Smooth interview process, Immediate joiners required.


About the Role:

We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.


Key Responsibilities:


Handle inbound and outbound customer calls professionally.

Address and resolve customer queries, issues, and concerns with empathy and accuracy.

Provide product/service information and support.

Maintain detailed records of customer interactions.

Work effectively in a fast-paced, rotational shift environment.


Skills and Qualifications:


Excellent verbal communication skills in English.

Strong problem-solving and active listening skills.

Ability to work flexible shifts, including weekends and holidays.

A customer-centric attitude and willingness to go the extra mile.


If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you or reach directly at the below mentioned location


First Floor, Tower A, A8, Knowledge Boulevard, Tech Mahindra, Sector 62, Noida, Uttar Pradesh,201309


https://maps.app.goo.gl/dGZ1b8WFbMQCyxsKA?g_st=aw

For more details please contact:


Ishika Singh @ 7303225*** or email your resume at is*******9@te*********a.com


Kajal Kumari @ 9744952*** or email your resume at kk********5@te*********a.com


Anushka Jagwan @ 9354011*** or email your resume at aj********9@te*********a.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

+ View Contact

Keyskills:   Customer Support BPO Inbound Process Customer Service Fluent English Telesales Voice Process Outbound Process Voice Support Inbound Voice Process Spoken English CSE Bpo Voice Telecalling Customer Care Domestic BPO International Voice Process International BPO

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₹ 50,000-1.5 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

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