Process Consultant | Consulting & Presales
- Happiest Minds
- 5 - 8 years
- Pune
- 4 months ago
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Job Description
Role Overview
We are seeking a dynamic and experienced Process Consultant to drive AI and automation initiatives with a strong emphasis on Consulting, Process Mining, Presales and technology exposure to emerging tech like Generative AI, Advanced AI/ML and Process Automation. This role will bridge business needs with technical capabilities, support client engagements, and shape intelligent automation solutions.
Key Responsibilities
- Understand of key enterprise value chains P2P, O2C, R2R, S2C, H2R etc. and experience on core business processes for verticals like banking, insurance, healthcare, manufacturing.
- Ability to interact with CXOs, narrate a transformation story and drive proposals independently with sales teams.
- Engage with stakeholders to gather and analyze business requirements across technologies like RPA, LCNC, AI, Gen AI and deploy solutions with leading enterprise tools in these technologies.
- Experience in process consulting projects including optimization like standardization, business process re-engineering & elimination.
- Deliver projects on process mining leveraging Celons, Signavio to identify process variances, inefficiencies and define business value.
- From a delivery perspective:
- Lead use case discovery and feasibility assessments across Value chains
- Support business case development including ROI analysis, cost-benefit assessments, and resource planning.
- Create implementation roadmaps with short term & long term goals for the organization.
- Conduct PoC and pilot analysis for AI/GenAI tools (LLMs, chatbots, document intelligence, etc.).
- Analyse and document process automation workflows (using tools like UiPath, Power Automate, or Automation Anywhere)
- Collaborate with solution architects and data scientists to define functional and non-functional requirements for AI-powered solutions.
Pre-Sales & Client Engagement
- Support pre-sales activities across large RFPs, proactive pitches for named accounts & mine existing accounts
- Excellent skills in client presentations, solution demos, RFP/RFI responses, and value propositions.
- Collaborate with sales, product, and engineering teams to align proposals with client goals.
Required Skills & Qualifications
Education
- MBA from a reputed institute (preferred focus: Technology, Operations, Strategy, or Analytics).
- Bachelors degree in engineering, Computer Science, or related field.
Experience
- 56 years of relevant experience post-MBA in top-tier consulting firms
- Experience on end-to-end lifecycle of automation solution deployment
- Worked with Mining tools (Celonis, Signavio), Automation tools (UiPath, Blue Prism, Power Automate) and Low code no code platforms (PowerApps, Outsystems, ServiceNow)
- Exposure to AI/ML or Generative AI projects (e.g., GPT, Claude, Vertex AI).
- Experience in pre-sales, RFP/RFI management, and proposal development.
Skills
- Strong analytical and problem-solving skills.
- Excellent communication, stakeholder management, and presentation skills.
- Familiarity with AI concepts such as NLP, LLMs, OCR, and knowledge graphs.
- Understanding of APIs, data pipelines, and system integration is a plus.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: IT Consulting - OtherEmployement Type: Full timeContact Details:
Company: Happiest MindsLocation(s): Pune
Keyskills: Gen AI Low code no code platform Process Mining Automation tools O2C Celonis R2R Power Apps Power Automate AIML key enterprise value chains P2P
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