Operations Trainee @ Progressive Infotech

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Operations Trainee

Progressive Infotech
0 years
Noida, Gurugram
3 months ago
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Job Description

Basic knowledge of ITIL fundamentals & Service Delivery Framework.

Understanding of IT infrastructure components (Servers, Networks, Applications).

Proficiency in MS Office (Excel, PowerPoint, Word) for reporting & governance.

Knowledge of project management tools (Jira, ServiceNow, MS Project).

SLA/KPI analysis and trend reporting.

Root Cause Analysis (RCA) support & process improvement.

Ability to research best practices and create governance decks

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Internship

Contact Details:

Company: Progressive Infotech
Location(s): Noida, Gurugram

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Keyskills: Mba Operations Service Delivery SLA Management IT Service Delivery IT Operations

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₹ 4.5-4.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Progressive Infotech

Nasscom-McKinsey placed our client at the upper end of the value chain in software outsourcing. Could it be why over 90 offshore projects have been placed with us since our inception in 1987, ensuring a technical and functional edge, as well as faster time-to-market for our client's products. A larg...

Operations Trainee @ Progressive Infotech

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