Oracle Technical Support Analyst @ BMC Software

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Oracle Technical Support Analyst

BMC Software
3 - 5 years
Pune
4 months ago
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Job Description

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

3-5 years of experience in technical support

Good knowledge of Oracle Reports and SQL/PLSQL and integrations

Good understanding of RICE components

Good knowledge on Oracle P2P, A2C track including customizations

HROTL knowledge will be an added advantage.

Good understanding of Support methodology including ITIL

Should be able to work in rotational shifts (General and EMEA)

Good written/verbal communication skills to be able to front-end customers

Job Classification

Industry: Software Product
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: BMC Software
Location(s): Pune

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Keyskills: oracle plsql sql technical support oracle reports operational support international bpo chat process customer service customer care pay disaster recovery emea p2p customer support voice process voice support semi voice itil customer experience

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Oracle Technical Support Analyst @ BMC Software

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