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Quality Manager @ Narayana Health (NH)

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 Quality Manager

Job Description

The Deputy Manager Quality & Patient Safety is responsible for supporting clinical governance across

all hospital units by implementing and improving quality systems, coordinating audits, managing data for

quality insights, and driving patient safety and clinical improvement initiatives. The role ensures

alignment with regulatory standards and facilitates the integration of digital health practices to enhance

care delivery and compliance across the organization.


Key Responsibilities


1. Quality System Development: Assist in the development, implementation, and continuous improvement of processes and procedures related to the Quality Management System across the organization.

2. Governance Coordination: Coordinate the Governance frameworks across all units to ensure alignment with organizational standards and regulatory requirements.

3. Data Management & Analysis: Oversee data collection, validation, and analysis from various sources; review reports to extract meaningful insights for decision-making and quality improvement.

4. Implementation Monitoring of Improvement initiative: Ensure the effective implementation of quality and safety initiatives across the group, including tracking progress, identifying gaps, and providing support where needed.

.5. Digital and Clinical Initiatives: Facilitate the effective implementation and integration of digital health and clinical improvement initiatives across hospital units, ensuring consistency and adherence to best practices.

6. Audit Coordination: Liaise with all hospitals regarding external audit scheduling and requirements, coordinate internal audits and assessments to ensure readiness and compliance across the group.


Job Classification

Industry: Medical Services / Hospital (Diagnostics)
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Manager / Supervisor
Employement Type: Full time

Contact Details:

Company: Narayana Health (NH)
Location(s): Bengaluru

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Keyskills:   Resilience Risk NABH Risk Management Patient Monitoring Report Preparation NABL Hospital Management Fishbone Accreditation Preventive Action Auditing Policy Management

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₹ 5-10 Lacs P.A

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Narayana Health (NH)

Narayana Health Insurance is in the process of setting up a strategic team tasked with bringing Health Insurance as part of the complete Integrated Care Model which will cover the Insurance and Clinical Needs of the Policyholder. To achieve this, Company is working on First in the Industry and Cre...