Hiring For US/UK Process - Tech Mahindra

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Hiring For US/UK Process - Tech Mahindra

Tech Mahindra
0 - 5 years
Mumbai
5 months ago
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Job Description

Key Roles & Responsibilities

Customer Interaction

Handle inbound/outbound calls professionally and empathetically
Resolve customer queries related to products, services, billing, or technical issues
Provide accurate information and ensure first-call resolution whenever possible

Problem Solving & Escalation

Identify customer needs and offer appropriate solutions
Escalate unresolved issues to higher-level support or supervisors
Follow up with customers to ensure issue resolution and satisfaction

Interested can share CV : 9892874***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills: Good Communication In English Uk Voice Process Customer Support Communicative English Bpo Voice English Literature Voice Process English Language Us Voice Process Chat Process International Voice Process

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₹ 2.25-5.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

Hiring For US/UK Process - Tech Mahindra

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