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Technical Business Analyst_ Work From Office @ Palni

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 Technical Business Analyst_ Work From Office

Job Description

About Smartbots


Smartbots builds cutting-edge LLM-powered chat and voice agents for enterprises. Our AI solutions help organizations streamline operations, improve customer engagement, and drive business transformation through intelligent automation.


We are looking for a Business Analyst who can bridge the gap between enterprise needs and AI-driven solutions by working closely with clients and translating their challenges into clear, actionable requirements for our product and engineering teams.


Responsibilities:

  • Collaborate with enterprise clients to understand business needs, challenges, and goals
  • Gather, analyze, and document requirements for Generative AI-driven solutions
  • Translate business problems into technical requirements and user stories
  • Work closely with AI/ML, design, and engineering teams throughout the project lifecycle
  • Ensure solutions align with business objectives and drive measurable value
  • Provide input during testing and deployment phases to validate outcomes

Requirements

  • Proven experience delivering software or tech solutions (experience in supply chain, finance, or enterprise operations is a plus)
  • Strong communication, stakeholder management, and problem-solving skills
  • Ability to quickly understand and analyze business processes and suggest relevant AI-driven enhancements
  • Comfort working in a fast-paced, cross-functional environment
  • A curiosity for AI, automation, and emerging technologies

Nice to Have

  • Exposure to AI, NLP, or LLM-based platforms
  • Familiarity with tools like Jira, Confluence, or similar project management tools
  • Experience in writing user stories, BRDs, or solution documentation

Job Classification

Industry: Software Product
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Palni
Location(s): Hyderabad

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Keyskills:   Requirement Gathering SDLC Business Requirement Analysis Brd FRD Technical Documentation GenAI Gap Analysis Use Cases User Stories Product Roadmap Chatbot Tableau Business Analysis User Documentation Requirement Planning Python

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Palni

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