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Principal -Product Engineering @ Sprinklr

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 Principal -Product Engineering

Job Description

Technical Leadership
  • Architect and implement advanced AI agent frameworks using LLMs ( e.g. GPT, Claude, open-weight models).
  • Design end-to-end systems and solutions that integrate planning, memory, retrieval, and tool usage within AI agents.
  • Lead model evaluation, prompt engineering, fine-tuning, and RLHF efforts where necessary.
  • Collaborate with product and engineering teams to translate AI capabilities into platform features.
Customer & Pre-Sales Engagement
  • Partner with Sales, Product, and GTM to articulate AI strategy and solution architecture to enterprise clients.
  • Participate in pre-sales meetings, technical deep-dives, and AI innovation workshops with C-level stakeholders.
  • Translate customer needs into solution blueprints involving agents, LLMs, and AI workflows.
  • Represent the company in conferences, webinars, and thought-leadership forums as an AI expert.
Requirements:
Must-Have
  • PhD in Computer Science, Machine Learning, NLP, or related field.
  • 7+ years of industry experience in AI/ML, with at least 2 years focused on LLMs and/or AI agents.
  • Strong programming skills in Python and experience with frameworks such as LangChain, Transformers, Ray, or similar.
  • Experience building production systems using LLMs (RAG, agentic workflows, orchestration, tool use, etc).
  • Exceptional communication skills and a proven ability to present complex ideas to technical and non-technical audiences.
  • Experience in client-facing roles or pre-sales technical advisory.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Head - Engineering
Employement Type: Full time

Contact Details:

Company: Sprinklr
Location(s): Noida, Gurugram

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Keyskills:   Computer science Solution architecture Pre Sales Executive Machine learning Customer experience management Technical leadership Presales Customer engagement microsoft Enterprise software

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