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Sr. Executive - Soft Services @ Jones Lang LaSalle

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 Sr. Executive - Soft Services

Job Description

  • Provide support to the AFM to ensure critical operational items are attended to within agreed time frames
  • To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc.
  • To assist with the site audits & floor walks to be undertaken on entire Client site
  • Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified
  • Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry , Cafeteria staff etc
  • Full responsibility of the site during the entire shift
  • Filing of site related documents including but not limited to challans, GRN s etc.
  • Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead
  • Ensure all processes are followed as per the Standard Operating Procedures of RACI viz. Stationery, midnight snacks etc, material movement etc.
  • Timely submission of reports as requested by Asst Manager & Facility Manager
  • Ensure employee health & safety & related services
  • Ensure that appropriate vendor escalation process is followed
  • Ensure that all cleaning & maintenance schedules are adhered to
  • Ensure completing any specific responsibilities as specified by the managers
  • Tracking of Facility Operating Expenses
  • Processing of all invoices for payment first take approval of Client / FM and then submit to MIS and billing department.
  • Liaison with the client Finance team
  • Client billing / invoicing and follow up payments by clients
  • Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering
  • Maintenance of Billing Tracker
  • Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist.
  • Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Maintenance and Keep AFM / FM updated.
  • To prepare the snag list soft copy date wise and coordinate with BMS and housekeeping to close the noticed points.
  • Proper check on vending machines and photocopier machine reading.
  • Checking H.K attendance on daily basis.
  • To check food quantity, and Food testing before lunch/Dinner starts
  • Coordinating for Medical Emergencies as and when required
  • Take regular briefings of Help Desk/ Mail room Executive.
  • Provide management advice to Helpdesk for escalated issues.
  • Insure immediate response to priority Calls.
  • Coordinate with facilities helpdesk regarding the arrangements of the day.
  • Oversee the Mailroom process during the shift.
  • Provide management advice to Mailroom for escalated issues
  • To check the attendance of our vendors employee.
  • Prepare weekly shift/duty rosters
  • Manage the inventory control of all facility related items.
  • Maintain Proper logbook and mention the follow up jobs if pending in next shift.
  • Logbook Shared with FM in every shift.
Location:
On-site Kolkata, WB

Job Classification

Industry: Real Estate
Functional Area / Department: Administration & Facilities
Role Category: Facility Management
Role: Housekeeping
Employement Type: Full time

Contact Details:

Company: Jones Lang LaSalle
Location(s): Kolkata

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Keyskills:   GRN MIS Billing Standard operating procedures Inventory control Investment management Operations Monitoring commercial real estate Mail Room Executive

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Jones Lang LaSalle

JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, J...