Hiring For International Voice Process Mumbai - Walk-in Interviews @ Sutherland

Job Description

We are hiring enthusiastic and customer-oriented individuals for International Voice Process (Rotational Night Shift). This is a technical support role involving voice, troubleshooting with international clients. Key Responsibilities:

• Provide high-quality voice-based support to international customers.
• Handle queries via phone in a timely and professional manner.
• Troubleshoot and resolve customer issues effectively.
• Maintain customer satisfaction and adhere to quality and performance standards.
• Work in 24x7 rotational shifts, including night shifts.

Candidate Profile:

• Excellent English communication skills (both verbal & written).
• Strong interpersonal and problem-solving skills.
• Comfortable with Night shifts
• Basic proficiency in MS Office tools (Outlook, Word, Excel).
• Good typing speed and computer navigation skills.
• Team player with a proactive and professional attitude.

Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

Shift & Weekly Off:

• Shift: 24x7 rotational (including night shifts)
• Weekly Off: 2 rotational offs

Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs

How to Apply:

Walk-in directly between 12:00 PM to 6:00 PM

Location: Sutherland Global Services, Airoli, Navi Mumbai

Join us and be part of a dynamic team driving global customer satisfaction!

Kindly Contact HR Prerana

Email ID : Pr**********y@su*************l.com

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com

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Keyskills:   Technical Voice Process International Voice Process Customer Support Troubleshooting Network Problems Bpo Voice Us Voice Process International BPO