Incharge - OPD
- Rhea Healthcare
- 5 - 10 years
- Indore
- 4 months ago
- Email to a friend
- Report this job
Job Description
Role & responsibilities
Responsible for the efficient functioning of the OP & ER/Triage.
Adherence to Nursing Clinical standards:
- Responsible for the Op & ER routine, equipment and patients.
- Ensures professional handover and takeover of shift.
- Coordinates closely with Guest Relations to plan resource deployment based on appointments; when expected to be busy, to escalate if resources are required.
- Understands patient & consultant requirements and plans resource deployment.
- Ensures efficient staffing, material and equipment availability.
- Assigns duty ensuring mix of experience and skill, senior and junior, per shift.
- Ensures nurses are competent and can handle tasks assigned to them.
- Ensures nurses follow the protocols without exception.
- Responsible for accurate medical history of the patient required by the consulting physician.
- Assist gynecologists, obstetricians and pediatricians in procedures treating mothers, pediatrics and neonates.
- Ensure all investigations are carried out as advised by the doctor.
- Handles emergencies competently & calmly; provides guidance & decisions in a timely manner.
- Ensures NS is informed of any incidents immediately.
- Ensures medication safety and practices patient safety protocols.
- Upholds patient rights and maintains confidentiality of patient information: medical and personal; avoids any violation by ensuring no discussion of patient identifiable information in non-secure areas.
- Provides health education and counseling to patient and attendants.
- Implements the infection control practices.
- Implements NABH & Nursing Excellence standards.
- Competently handles all equipment used in patient care; ensures team is competent in usage; ensures equipment is serviceable and readily available.
- Maintain records, reports and registers as per organizational standards.
- Accurately captures data, ensures documentation is complete and correct, tracks Nursing Quality Indicators and reports accurately.
- Responsible for Inventory management and cost control; ensures no misuse or wastage.
- Co-ordinates with Billing team regarding investigations and billing activities.
- Works closely with clinical services team to ensure efficient care.
Responsible for Outstanding Service Experience Delivery:
- Ensures team is well-groomed as per standard; maintain discipline and decorum
- Responsible for the implementation of the Service Vision ensures Nurses deliver services that delight customers.
Manages the OP floor services, coordinating with support service departments to ensure
- customers are comfortable and services are as per standard.
- Maintains cordial inter-personal relationship within the team and other departments.
____________________________________________
Consultant Relationship:
- Has a good relationship with consultants and works well with them.
Team
- Inspires and leads team effectively.
- Creates and maintains cordial relationships within the team and with other departments.
- Ensure Induction and training of team as per protocol.
- Resolve immediate problems and delegate tasks appropriately.
- Prepares effective training modules, regularly conducts coaching at bedside to enhance team skills on the job.
- Conduct appraisals fairly and objectively; encourages and helps develop team skills.
- Develops competent 2nd line.
Ensures retention of team.
Preferred candidate profile
Strong functional /Clinical Skills, ability to plan & execute work, aware of NABH & Nursing Excellence standards; ability to document accurately; MS skills
Supervisory Skills; Team Management; Communication Skills; Interpersonal skills; Problem Solving & Decision making; Ability to anticipate emergencies; patient and calm especially during emergencies.
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Healthcare & Life SciencesRole Category: NursingRole: Registered NurseEmployement Type: Full timeContact Details:
Company: Rhea HealthcareLocation(s): Indore
Similar positions
Rhea Healthcare
Personalised Care for Women and ChildrenBest Women and Child Care Hospital in Hebbal, BangaloreMotherhood Hospital, Hebbal is committed to giving the most premium of treatments to patients with a myriad of gynaecological and paediatric issues. We are dedicated to ensuring th...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in