Desktop Engineer @ Ergode It Services

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Desktop Engineer

Ergode It Services
3 - 6 years
Kolkata
5 months ago
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Job Description

Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.

Provide Level 1 and Level 2 technical support for Windows/Mac systems, Microsoft Office, Outlook, Google Workspace, and other enterprise tools.

Troubleshoot hardware and software issues in person, remotely, and via phone/email.

Manage user accounts, passwords, and access rights in Active Directory or Google Admin Console.

Set up new users accounts and profiles and deal with password issues.

Perform system and network troubleshooting including LAN, Wi-Fi, VPN, DNS, DHCP, and printer configurations.

Coordinate with vendors for hardware repairs and replacements.

Maintain inventory of hardware and software assets.

Log and track support tickets using a helpdesk system

Ensure compliance with company IT policies and security protocols.

Assist in backup and data recovery tasks as required.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Ergode It Services
Location(s): Kolkata

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Keyskills: Helpdesk VPN Data recovery LAN Active directory DNS Hardware Windows Technical support DHCP

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Ergode It Services

We are an e-retailer company with almost 100% business outside India. We have 500+ people strong team and hiring more at all positions at Andheri (Mumbai), Mulund (Mumbai), Bhovanipure (Kolkata) and Siliguri (West Bengal) Locations.

Desktop Engineer @ Ergode It Services

Home > Hardware and Networks - Other