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Walk-in- drive : Customer services (Voice process) @ Busybees Logistics

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 Walk-in- drive : Customer services (Voice process)

Job Description

Duties/Responsibilities:

Interacting with customers on calls to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

1) Handle customer inquiries both telephonically and by email

2) Manage and resolve customer complaints

3) Taking Customer feedback

Required Skills/Abilities:

  • Complete day shift job, 6 days working.
  • Shift Timings: 9am to 6 pm / 10 am to 7pm / 11 am to 8pm 
  • No Transport Facility
  • Verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation

Education Qualifications: -

Graduate

Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Walk-ins

Contact Details:

Company: Busybees Logistics
Location(s): Pune

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Keyskills:   Customer Care Voice Support

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₹ 1-2 Lacs P.A

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Busybees Logistics

We are the fastest growing express logistics service provider in India catering to end-to-end supply chain solutions.