Network Engineer
- Orange Business
- 3 - 8 years
- Bengaluru
- 5 months ago
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Job Description
- JD :
- Degree/Diploma Certificate
- Valid CCNA Certification
- 3 Years Experience
- Business Hours : 9:00am to 18:00pm Monday Saturday
- Job responsibilities :
- Identify problems and incidents in the WAN network and ensure quick resolution of problems Installation and maintenance of NMS software
- Responsible to take on escalation by helpdesks / Network monitoring centers & provide trouble-shooting, support on WAN related issues (link outages & equipment failures)
- Proper and thorough documentation of all WAN related changes to enable seamless backup support
- Proper handover to personnel in next shift,
- Coordinating in case of problems with branch office
- Daily Infra check list- morning and evening, status report to be submitted
- Provide front-end support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, TCL, TTML, Bharti Airtel etc to ensure timely testing / termination of WAN links & configuration of related equipment (eg DLC, MUX, MDFs, pumps etc)
- Ensure minimum uptime of 99% for MPLS & Backbone & P2P links, 98% for all other
- links as per the defined SLA by Customer on monthly basis
- Sending / replacing routers, switches and modems to remote branch locations
- Movement of Assets as per customer requirement and maintain Asset movement details
- JD :
- Degree/Diploma Certificate
- Valid CCNA Certification
- 3 Years Experience
- Business Hours : 9:00am to 18:00pm Monday Saturday
- Job responsibilities :
- Identify problems and incidents in the WAN network and ensure quick resolution of problems Installation and maintenance of NMS software
- Responsible to take on escalation by helpdesks / Network monitoring centers & provide trouble-shooting, support on WAN related issues (link outages & equipment failures)
- Proper and thorough documentation of all WAN related changes to enable seamless backup support
- Practice and maintain good vendor relationship to ensure delivery of quality services as per Service agreements
- Proper handover to personnel in next shift
- Coordinating in case of problems with branch office
- Daily Infra check list (Mux, modem, fiber/copper cable, IP PBX)-morn and evening, status report to be submitted
- Campus Survey monthly report (ducts, pathways with in the customer premises and leading to the Customer premises) should be submitted
- Provide front-end support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, TCL, TTML, Bharti Airtel etc to ensure timely testing / termination of WAN links & configuration of related equipment (eg DLC, MUX, MDFs, pumps etc)
- Ensure minimum uptime of 99% for MPLS & Backbone & P2P links, 98% for all other
- links as per the defined SLA by Customer on monthly basis
- Sending / replacing routers, switches and modems to remote branch locations
- Movement of Assets as per customer requirement and maintain Asset movement details
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Network (Support) EngineerEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Bengaluru+ View Contact
Keyskills: Telecom Front end Networking WAN Pumps Network monitoring Troubleshooting CCNA MPLS Testing
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Orange Business
Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.
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