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Customer Support Representative @ Hexaware Technologies

Home > Voice / Blended

 Customer Support Representative

Job Description

Roles and Responsibilities

  • Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.

  • Handle inbound calls and emails providing detailed information on visa requirements and application procedures.

  • Assist customers with completing online visa application forms accurately.

  • Resolve inquiries and issues, ensuring high levels of customer satisfaction.

  • Maintain accurate records of customer interactions and application statuses.

  • Adhere to company policies and legal requirements while handling sensitive information securely.

Desired Candidate Profile

  • Excellent communication skills for effective interaction with customers over phone/email/chat.
  • 0-3 years of experience in BPO/Call Centre environment or related field (customer service/support).

Contact - 8355907***

Email - Zo**f@he*****e.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   Excellent Communication Skills Customer Support Customer Service Customer Handling

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₹ 50,000-3 Lacs P.A

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Hexaware Technologies

Thyrocare Technologies Limited is India\'s first fully automated diagnostic laboratory with a focus on providing quality at affordable costs to laboratories and hospitals. With a Centralized Processing\n\nLaboratory in Mumbai, India for esoteric tests and Regional Processing laboratories in 8 major ...