Job Description
At Amazon, we strive to be Earth s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history every day and the good news is its still Day 1 for us.
Job Title: Research Analyst ( ICQA)
Location: Hyderabad Summary:
Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments. Job Deliverables: Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
Prepare and publish daily/ weekly/ monthly reports on inventory quality ( IRDR/ Large adjustments/ Unmatched X, Top20 reports/ HRV adjustments etc)
Bin Management and control ( creation/ addition/ deletion/ bin locks)
Conduct daily training and also will be responsible to conduct daily skill huddles
Quality Feedback to associates Stand-in for Process Associate and the Area Manager. Note: Research Analyst should work mostly in the operational floor. Skills required:
Knowledge of problem solve tools
Good in SQL Queries, math and data analytics
Proficiency in MS Excel ( knowledge of macros is an added advantage)
Candidates should be willing to work in Night Shift based on requirements A day in the life About the hiring group Job responsibilities Job Deliverables: Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
Prepare and publish daily/ weekly/ monthly reports on inventory quality ( IRDR/ Large adjustments/ Unmatched X, Top20 reports/ HRV adjustments etc)
Bin Management and control ( creation/ addition/ deletion/ bin locks)
Conduct daily training and also will be responsible to conduct daily skill huddles
Quality Feedback to associates Stand-in for Process Associate and the Area Manager. Note: Research Analyst should work mostly in the operational floor. Skills required:
Knowledge of problem solve tools
Good in mySQL Queries, math and data analytics is must
Proficiency in MS Excel ( knowledge of macros is an added advantage) Candidates should be willing to work in Night Shift based on requirements Bachelors degree Speak, write, and read fluently in English
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad
Keyskills:
Process Associate
SQL queries
Excel
MySQL
Data analytics
Management
Data mining
Research Analyst
Macros
Operations