Job Description
Job Purpose - Under the general supervision of an LV Project Management Supervisor or Department Manager, to create error-free linguistically validated Patient Reported Outcomes instruments through a reiterative process of harmonization, back translations, expert review, in-country review and cognitive debriefing. Regularly serves as lead project manager and main client contact. Provides training to department members. Completes special projects as needed.
Key Skills -
- Understands and adheres to company Quality Management System (QMS) requirements including but not limited to ISO 9001 and ISO 17100 standards.
- Reconciles and edits harmonized and back translations in a timely, efficient and accurate manner.
- Serves as Lead Project Manager on projects with multiple Project Managers.
- Coordinates and communicates with interviewers and recruiters for the purpose of conducting debriefing interviews, analyzing results, and making recommendations for improvements.
- Coordinates and communicates with translators, research specialists, in-country/client reviewers, and others as needed.
- Provides assistance and training to Associate Project Managers during projects at the direction of department Supervisor or Manager.
- Coordinates with colleagues in other departments for the purpose of ensuring efficient workflow.
- Maintains accurate and up-to-date spreadsheets and other documents needed to ensure that that there is a complete overview of the current status of LV projects and that information is readily retrievable.
- Assists in maintaining and ensuring the reliability of key operating data and databases.
- Maintains project and client records as needed.
- Makes sure that clients are kept regularly informed as to the status of projects and otherwise communicates with clients as needed to ensure client needs are met and issues are resolved.
- Composes or generates a variety of materials (e.g. reports, memos, letters, manuals, etc.) for the purpose of documenting activities, training, providing written reference and/or conveying information regarding the status of projects, etc.
- Ensures that projects are delivered to clients error-free and as specified within established timeframes.
- Recommends policies, procedures and/or actions for the purpose of improving efficiency and providing direction for meeting the companys objectives. May implement and evaluate effectiveness of improvement initiatives.
Skills and Experience -
- Knowledge of all company LV project management, graphic layout, and project planning procedures.
- Knowledge of English grammar, syntax, and word usage, and excellent proofreading skills.
- Organizational and time management skills.
- Ability to report work orally or in writing to supervisor as required.
- Ability to carry out instructions furnished in written or oral form, and to work with minimal supervision.
- Ability to understand, apply and use personal computers and software applications (e.g., Word, Excel, PowerPoint, Adobe, CAT Tools, Office 365/Skype).
- Ability to work with a diverse group of individuals.
- Ability to maintain confidentiality of information regarding company financial and other information.
- Ability to establish and maintain cooperative working relationships with others contacted in the course of work; teamwork and consensus-building skills.
- Ability to resolve customer service issues in a professional and efficient manner.
Life at RWS
RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere.
Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence growing their business and connecting them to a world of opportunities.
Its why over 80 of the worlds top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences.
With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
RWS Values
We Partner, We Pioneer, We Progress and well Deliver together.
For further information, please visit: RWS
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
Job Classification
Industry: Content Development / Language
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Manager
Employement Type: Full time
Contact Details:
Company: RWS Group
Location(s): Mumbai
Keyskills:
Translation
Project Management
Localization
Cat Tools
Stakeholder Management