Industry: IT/Cloud Services
Location: Bangalore, Karnataka
Job Title: Program Manager (PMP Certified)
Role & responsibilities:
1. Program Management: Plan, execute, and oversee multiple projects within the program, ensuring alignment with organizational goals and objectives. Develop detailed project plans, timelines, and budgets, and monitor progress to ensure adherence to scope, schedule, and cost.
2. Stakeholder Collaboration: Work closely with cross-functional teams, including cloud architects, engineers, and business stakeholders, to deliver program objectives. Serve as the primary point of contact for clients and internal teams, providing regular updates and managing expectations.
3. Risk and Issue Management: Identify potential risks and issues, develop mitigation strategies, and ensure swift resolution to minimize project impact. Maintain a risk register and regularly communicate status updates to stakeholders.
4. Process Improvement: Drive continuous improvement by analyzing program performance and implementing best practices in project and program management. Standardize processes for efficiency and effectiveness across the program lifecycle.
5. Performance Reporting: Monitor program metrics, prepare status reports, and present performance insights to senior management and stakeholders. Ensure all deliverables meet quality standards and client expectations.
Required Skills and Proficiencies:
Strong analytical, problem-solving, and decision-making skills.
Exceptional communication and interpersonal skills, with the ability to manage diverse stakeholders.
Proficiency in project management tools like MS Project, Jira, or similar.
Proven expertise in managing end-to-end project lifecycles, including planning, execution, closure, and invoicing.
Familiarity with Agile, Scrum, or other project management methodologies.
Should be capable of managing multiple projects simultaneously while leading a team of project associates.
3 to 5 years of experience in program or project management within the IT industry, with a preference for experience in the cloud domain.
PMP Certification is mandatory. Knowledge of cloud platforms like Azure (Optional)

Keyskills: Program Manager PMI Project Manager IT Project Management PMP certified Waterfall JIRA PMP PMO Project Management Confluence Agile Scrum
We run 3 lines of business:1) A Desi Contact Center for the fastest growing and most loved brands in India.2) We are a Disruptive Cloud Services and Support partner for over 700 + business and list continues to grow each day.3) We build innovative technology products that can drive longer term value...