Team lead ( Authorization and VOB )
- Workfreaks
- 10 Positions
- Chennai
- 4 months ago
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Job Description
- In-depth knowledge in prior authorization process
- Handle escalations, complex cases and provide solution to ensure timely approvals
- Co-ordinate with physicians, clinical staff, patient and insurance to resolve the pending authorization issues
- Stay updated on payer policies guidelines and prior authorization requirements
- Track the Turn around time for the request and prepare performance report for management
- Supervise and guide a team of VOB and authorization associates to achieve individual and team goals
- Review and allocate daily workloads ensuring timely submission of prior authorization request and VOB delivery
- Monitor team performance, productivity and accuracy in handling authorization requests
- Handle the urgent request on VOB and authorization emails
- Conduct regular team huddles, training and performance reviews
- POC for VOB and authorization process
- Strong leadership and people management skills with experience in team handling
- Ability to resolve escalations and manage high volume request with accuracy
- Strong organizational, analytical and problem-solving skills
- Excellent communication and interpersonal skill
- Ability to handle inbound and patient calls
- Strong knowledge in MS offic
Eligibility Verification- Prior Authorization
Patient Calling - Client Handling
- Prior Authorization
Employement Category:
Employement Type: Full timeIndustry: Medical / HealthcareRole Category: Allied Health ServicesFunctional Area: Not SpecifiedRole/Responsibilies: Team lead ( Authorization and VOB )Contact Details:
Company: Workfreaks BusinessLocation(s): Chennai+ View Contact
Keyskills: team leading vob process authorization
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₹ to 10 Yr
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