International Voice Process, Customer Care, @ Obtenir Solutions

Job Description

Job Title: International Voice - Process Executive

Location: Bellandur & Electronic City ( Bangalore ) 

Job Type: Full-time

We are hiring energetic, customer-focused individuals to be a part of our International Voice Support Team. The role demands excellent communication skills, problem-solving ability, and a passion for delivering top-notch service to global customers over voice calls.

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Key Responsibilities

• Handle inbound and outbound calls for international customers.

• Understand customer concerns, provide solutions, and ensure first-call resolution.

• Maintain professional etiquette and build rapport with customers.

• Document call details, update CRM systems, and escalate issues when required.

• Achieve performance goals related to call quality, average handling time, and customer satisfaction.

• Stay informed about process updates, products, and policies to provide accurate support.

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 Thanks & Regards 

Rishitha - hidden_mobile

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Keyskills:   graduate customer care voice support domestic bpo international bpo domestic calling international call center customer service voice process freshers