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Key Handover Executive @ Client of Anlage

Home > Customer Success, Service & Operations - Other

 Key Handover Executive

Job Description

Job Profile-


Responsible for snagging, takeover and handover of de-snagged flats from Construction Management to the customers.

Key Responsibilities -


  • Snagging, de-snagging & handover of apartments & common areas
  • Issuing keys to customer against cheque & keeping records
  • Maintaining/record keeping of all relevant data for apartment/common area readiness
  • Ensure flat readiness for daily unit visits & KHO with Civil finishing & MEP readiness
  • Effective hand-holding customers in the pre and post-possession stage
  • Ensure 100% compliance in KYC
  • Interact with customers over call/face to face
  • Timely maintaining & sharing of all MIS reports
  • Timely processing of vendor invoices.

Skills: Ability to multi-task and perform well under pressure; Excellent customer service orientation; strive to be punctual, courteous, helpful a team-player & Good communication skills.


Qualification: Any Graduate


Practice and Other Requirements: 3 to 5 years of Customer handling experience preferably from Hotel Front Office Background or BPO segment

Job Classification

Industry: Real Estate
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Client of Anlage
Location(s): Mumbai

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Keyskills:   Communication Skills Customer Service Customer Relationship Customer Support Customer Management Customer Handling

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Client of Anlage

The client is one of the Big 4's.