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IT Infrastructure Engineer/System Administrator @ RSG Media Systems

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 IT Infrastructure Engineer/System Administrator

Job Description

Job Title IT Infrastructure Engineer/System Administrator

Job Location Noida

Key Responsibilities:

Operation Skills

  • Administration of laptops, desktops and server systems that utilize industry best practices to meet corporate objectives.
  • IT ticket management, End-user remote support, Office 365 support and and resolving a variety of internal hardware/software issues.
  • Active directory user management, permissions, access rights, and storage allocations
  • Deploy EC2, Antivirus, local firewalls, encryption, and all host security configuration.
  • Monitor and manage IT cloud environments on AWS - Windows and Linux based.
  • Manage daily audit processes, backup process, SentinelOne reports, Patch management reports and group notifications etc
  • Work closely with Dev/QA/Prod/Support teams to provide support.
  • Manage, Monitor, and fix issues generated from applications, cloud and security system
  • Handle operating system security patching and monitoring.
  • Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
  • Follow Information security policies and procedures to maintain security
  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and mobile devices.
  • Worked on AWS monitoring tools and server hosting

Technical Skills/Experience:

  • Working technical knowledge of network, Laptops, desktops, and platform operating systems, including MS Office, MS Windows 8, 10, 11 and Server 2016 and beyond.
  • Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory,
  • Working experience with AWS
  • Hands-on software and hardware troubleshooting experience.
  • Experience documenting and maintaining configuration and process information.

Soft Skills:

  • Self-Learner: self-motivated and directed, with keen attention to detail.
  • Strong customer service orientation, this role will involve regular interaction with internal employees.
  • Ability to present ideas and solutions in user-friendly language.
  • Good written and oral communication skills; good interpersonal skills are key to this role!
  • Strong analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks.
  • Ability to conduct research into hardware and software issues and products as required.

Educational Background/ Other Requirements

  • University degree in the field of computer science
  • 3 years relevant work experience.
  • Certifications in Microsoft and/or AWS system technologies beneficial
  • Be willing and able to work flexible hours, including work in the evenings, midnight shifts, on the weekends and during holidays (scheduled and unscheduled).
  • MUST be willing and able to go into the office for shifts (this role is primarily onsite)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: RSG Media Systems
Location(s): Noida, Gurugram

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Keyskills:   Communication Skills Remote Support Laptop Support Global Client Management AWS Desktop Support System Administration IT Support

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₹ -11 Lacs P.A

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RSG Media Systems

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