Product Manager
- Uplers
- 5 - 10 years
- Bengaluru
- 4 months ago
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Job Description
AI Product Manager
Experience: 5 - 10 Years Exp
Salary : competitive
Preferred Notice Period: Within 60 Days
Opportunity Type: On-site (Bengaluru)
Placement Type: Permanent
(*Note: This is a requirement for one of Uplers' Clients)
Must have skills required :
Machine Learning, Product Management, Software Development
Hiver (One of Uplers' Clients) is Looking for:
AI Product Manager who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you.
Role Overview Description
About us:
Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. Were a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. Were profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup AcceleratorOpportunity:
Were seeking a driven Product Manager who will lead the ideation, delivery, and optimization of select AIpowered features within our product. You will focus on executing highimpact AI functionality under strategic guidance from the Lead AI PM.
What you will be working on?
- Own the full product lifecycle of specific AI features: ideation-> discovery spec launch adoption postlaunch refinement business outcomes
- Deliver functionality such as email autotagging, sentiment detection, smart replies, summarization, or agent assist
- Collaborate with engineering, design, and data teams to translate customer needs into technical solutions
- Define success metrics (adoption, accuracy, usage), monitor performance, and iterate based on data
- Be the liaison for Customer Success, GTM, Sales, and Marketing during feature rollout
- Stay sharp on the AI/LLM landscape (LLM APIs, embeddings, RAG, prompt engineering) to influence whatand howwe build
What are we looking for?
- 5-10 years of overall experience with at least 3 years of product management experience in B2B SaaS, preferably and at least 1.5-2 years of experience in AI feature delivery
- Engineering background is a must (CS/AI/ML/ degree or equivalent) you must be able to engage deeply with ML and backend engineers
- Strong data-oriented mindset. Should be comfortable with crunching, analyzing, massaging, and driving deep product and business insights from large volumes of product and business data.
- Proven ability to deliver ML/AI features in fastmoving environments
- Handson familiarity with AI tooling e.g., OpenAI APIs, vector stores, prompt frameworks, Generative AI ecosystem
- Strong written/verbal communication and ability to write clear PRDs and user stories
- A proactive, analytic mindset with solid user empathy
Nice to Have:
- Experience building support, email automation, or collaboration products
- Familiarity with prompt engineering, LangChain, Pinecone, or other LLM ecosystems
- Background in data privacy, bias mitigation, or AI ethics
- Familiarity with a scripting language, e.g., Python
This role requires you to visit office for 3 days every week in HSR Layout, Sec 1, Bangalore
How to apply for this opportunity:
Easy 3-Step Process:
1. Click On Apply! And Register or log in on our portal
2. Upload updated Resume & Complete the Screening Form
3. Increase your chances to get shortlisted & meet the client for the Interview!
About Uplers:
Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career.
(Note: There are many more opportunities apart from this on the portal.)
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Job Classification
Industry: Software ProductFunctional Area / Department: Product ManagementRole Category: Product Management - TechnologyRole: Product ManagerEmployement Type: Full timeContact Details:
Company: UplersLocation(s): Bengaluru
Keyskills: Product Management Machine Learning Software Development Generative Ai Artificial Intelligence Aiml AI Openai
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