Lead-Infrastructure Monitoring Analyst
- Jade Global
- 2 - 3 years
- Hyderabad
- 5 months ago
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Job Description
JOB PURPOSE
- Deliver the monitoring platform as a service (troubleshoot, maintain).
- Establish clear, well-defined monitoring standards across all service delivery teams.
- Establish guidelines around system alerting and alert routing/escalation to ensure efficient and timely response to infrastructuresystem issues which impact production environments.
- 24x7 monitoring of Infrastructure.
- Enforce best practices around data collection and storage of collected metrics to ensure that team has the appropriate data required for real-time problem detection, rapid problem resolution, and effective post-mortem analysis.
- Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed.
- Create a Single Pane of Glass monitoring hub which correlates multiple streams of monitored data into a centralized location for more efficient and effective drill down of monitored data.
Skills
- Supporting and maintaining enterprise monitoring tools for networks, server and storage infrastructures application monitoring and performance.
- Intermediate understanding of the Compute & Network infrastructure
- Alert and event troubleshooting knowledge.
Qualifications & Experience
Bachelors degree in computer science, and/or equivalent work experience.
Min of 2-3 years of experience in IT infrastructure
Experience with ITSM/ITIL methodologies.
Ability to identify and analyze problems quickly, recommend and implement flexible creative permanent solutions.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Head - Network OperationsEmployement Type: Full timeContact Details:
Company: Jade GlobalLocation(s): Hyderabad
Keyskills: network infrastructure itsm itil processes troubleshooting it infrastructure switching project management networking problem management change management system administration technical support incident management firewall ccna itil
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Jade Global
Jade Global provides enterprise business application implementations, integrations, software product engineering, Cloud services, technology advisory, testing, and managed services across diverse industries. We bring the right combination of process knowledge, product expertise, technical skills, ...
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