Client service Executive-Voice-No sale
- Medusind
- 0 - 5 years
- Mumbai
- 5 months ago
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Job Description
Location Mumbai/Ahmedabad
Roles &Responsibilities
- Outbound calls to insurances for claim status and eligibility verification
- Denial documentation and further action
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting.
- Assist team members to achieve shared goals. Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
- Punctuality is expected all the time
ELIGIBILITY CRITERIA:
Freshers are Eligible
SHIFT TIMINGS:-Fixed Day Shift(5.30 PM To 2.300AM)
BENEFITS:
5 Days Working ( Saturday & Sunday - Fixed Off )
Salary - Best in Industry
TO APPLY:
Share your profiles to the below mentioned Mail ID -n***********n@me*****d.com
Contact Number - HR Nayana (8928289***)
Important Note - Kindly mention Nayana on top of your Resume**
Monday to Friday between 12:00 PM to 5:00 PM to the below Location.
4th Floor, The Great Oasis, D13, Street 21, Shree Krishna Nagar, Marol MIDC Industry Estate, Andheri East, Mumbai, Maharashtra 400093
Job Classification
Industry: MiscellaneousFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: MedusindLocation(s): Mumbai
Keyskills: Voice Process International Calling MNC Healthcare Bpo US Healthcare Medical Billing US Process Us Calling Healthcare Operations Bpo Voice International Process Us Voice Process UK Process
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Medusind
Medusind is one of the leading healthcare outsourcing service providers from India working with US clients. Medusind provides a comprehensive array of outsourcing solutions backed by robust compliance and quality processes, state-of -the -art technology, and rich domain expertise.
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