Resource Coordinator
- Ahead
- 1 - 4 years
- Noida, Gurugram
- 1 year ago
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Job Description
- Assists in coordinating, planning, and scheduling Professional Services employees to specific client engagement projects within a defined geography or Practice.
- Works with other resource coordinators, Delivery Manager(s) and Practice Manager(s) to help identify appropriate employees based on requested skills, geographic location, and availability.
- Collaborates in the development of processes and systems to track, identify, task, and plan resources for project work.
- Maintains a current information source of resource skill sets, availability, schedules, and delivery restrictions to assist in rapid identification and fulfillment of resources.
- Achieves a high degree of familiarity with and knowledge of AHEAD policies and procedures.
Roles and Responsibilities
- Maintains accuracy of the resource planner by creating and maintaining assignments/schedules and proactively identifying and address scheduling issues
- Facilitate the fulfillment of staffing requests
- Identify over-and under-utilized personnel, and re-allocate resources to address any imbalance
- Operates with a high degree of familiarity with and in-depth knowledge of policies and procedures.
- Performs daily and weekly inspections and reporting functions across the Services team.
- Ensures internal PSA tool is up to date to enable operations run smoothly
- Maintenance and enforcement of Resource Management Governance
- Advise Delivery Managers on trends, hiring, subcontracting and training suggestions for resources
Knowledge, Skills and Abilities
- Highly effective communication, influencing, analytical and organizational skills.
- Cross-Functional collaboration, effective multi-tasking, and coordination with many functional groups.
- Ability to work independently.
- Strong working knowledge of Microsoft Office products.
- Advocate for continuous improvement.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Human ResourcesRole Category: Recruitment & Talent AcquisitionRole: Non IT RecruiterEmployement Type: Full timeContact Details:
Company: AheadLocation(s): Noida, Gurugram+ View Contact
Keyskills: Staffing Analytical Resource Coordinator Client engagement Advocate Scheduling Resource management Continuous improvement MS Office
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