Customer Support professional @ Shopclues

Home > Customer Success

Customer Support professional

Shopclues
0 - 2 years
Vadodara
6 months ago
Email to a friend
Report this job

Job Description

ShopClues hiring for Senior Customer Care Professionals - (Day Shifts Only)

1. Good Communication Skills.
2. An Energetic and soft spoken professional with good listening ability.3. Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly. 4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base.5. Manage workflow, handle escalations, proactively.6. Participate in business meetings and help develop programs to improve the "support "processes for customers.7. Working Knowledge of any CRM tool or well versed with basics of computers.

The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues.

Product Management

Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Shopclues
Location(s): Vadodara

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Product management Workflow Customer Support Professional Management CRM

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Bpo / Customer Service - Chat / Email 1

Capgemini

0 - 5 years

Noida, Gurugram

1 day ago

₹ -6.5 Lacs P.A.

Senior Customer Support Executive

Tech Mahindra

0 - 5 years

Mumbai

4 days ago

₹ .25-5.5 Lacs P.A.

Customer Service Representative

Tech Mahindra

1 - 4 years

Mumbai

4 days ago

₹ -5.5 Lacs P.A.

international Call center, customer care,customer service,

Cognizant

2 - 4 years

Bengaluru

6 days ago

₹ 4-6 Lacs P.A.

Shopclues

Founded in July 2011 in Silicon Valley, ShopClues.com is India's first and the largest managed marketplace. ShopClues is among the fastest growing E-Commerce destinations in India. ShopClues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silic...

Customer Support professional @ Shopclues

Home > Customer Success