HRBP - Executive / Sr. Executive
- Medusind
- 3 - 8 years
- Mumbai
- 5 months ago
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Job Description
Job Title: Exe/Sr. Exe (HRBP) - Day Shift & Night Shift (2 positions)
Location: Mumbai
Shift: One in Night Shift and one in Day
Experience: 4-9 years
Job Summary:
We are seeking a dynamic and experienced HR Business Partner (HRBP) to support our day shift/night shift operations within the Revenue Cycle Management (RCM) industry. The HRBP will work closely with leadership and employees to drive HR initiatives, foster a positive work environment, and align HR strategies with business goals. The ideal candidate should have strong problem-solving skills, employee relations expertise, and the ability to work effectively in a fast-paced, night-shift environment. This role requires a proactive individual who can address the unique challenges.
Key Responsibilities:
- Strategic HR Partnership:
- Partner with business leaders to develop and implement HR strategies that align with organizational objectives and support the specific needs of the night shift workforce in the RCM domain.
- Provide guidance and support on organizational design, change management, and talent management initiatives, ensuring alignment with RCM processes.
- Contribute to the development of HR policies and procedures, ensuring compliance with labor laws and industry regulations, including those related to healthcare and data privacy (e.g., HIPAA).
- Employee Relations:
- Manage employee relations, address grievances, conduct investigations, and provide fair and consistent conflict resolution strategies, with sensitivity to the challenges of night shift work.
- Counsel employees and managers on performance management issues, disciplinary actions, and termination procedures, ensuring compliance and minimizing risk.
- Promote a positive and inclusive work environment, addressing the specific needs and concerns of night shift employees.
- Talent Management:
- Identify training needs and coordinate the delivery of training programs to enhance employee skills and knowledge in RCM-specific areas (e.g., medical billing, coding, claims processing).
- Work with the recruitment team to attract, interview, and select qualified candidates for night shift positions within the RCM operations.
- Develop and implement retention strategies to minimize turnover, particularly in the night shift, addressing factors like shift-related fatigue and work-life balance.
- Compliance and Administration:
- Ensure compliance with all applicable labor laws, company policies, and RCM-specific regulations (e.g., HIPAA, billing compliance).
- Maintain accurate employee records and HR data, ensuring confidentiality and compliance with data privacy regulations.
Key Requirements:
- Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
- 4-9 years of experience in HR, with a strong preference for experience in the RCM industry or a related healthcare environment.
- Prior experience working in or supporting night shift operations is highly desirable.
- Strong knowledge of labor laws, HR best practices, and RCM-specific regulations (e.g., HIPAA, billing compliance).
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently, manage multiple priorities, and adapt to a fast-paced, dynamic environment.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Demonstrated ability to build strong relationships with employees and managers at all levels.
- Flexibility to work night shifts and adapt to a non-traditional work schedule.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: HR Business Partner (HRBP)Employement Type: Full timeContact Details:
Company: MedusindLocation(s): Mumbai
Keyskills: Employee Relations Grievance Handling Employee Engagement Grievance Redressal
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Medusind
Medusind is one of the leading healthcare outsourcing service providers from India working with US clients. Medusind provides a comprehensive array of outsourcing solutions backed by robust compliance and quality processes, state-of -the -art technology, and rich domain expertise.
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