Front Office Manager
- Treebo Hotels
- 7 - 10 years
- Thrissur
- 6 months ago
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Job Description
- Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.
Job Classification
Industry: Hotels & RestaurantsFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Front OfficeEmployement Type: Full timeContact Details:
Company: Treebo HotelsLocation(s): Thrissur
Keyskills: front desk front office management administration front office operations receptionist activities guest handling office assistance telephone handling guest relations front office stationery hotel management reception telephone operating
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Treebo Hotels
About the company Treebo Hospitality Ventures is India's most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travelers the unprecedented value proposition of high-quality stays at affordable prices wher...
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