International Voice Process
- Movate
- 1 - 3 years
- Ambattur
- 5 months ago
- Email to a friend
- Report this job
Job Description
Hello Folks,
We are hiring for technical support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for Customer support with Movate . Looking for candidates with excellent communication skill for Customer support role.
Interested candidates can drop your resume to this number or email your resume.
Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday) 7200913*** Mi************************n@mo***e.com
Job Role and responsibilities
- Candidate would be responsible for handling customer calls and troubleshooting technical issues related to network Devices.
- Ensure resolution provided in the first interaction with the customer.
- Candidate should be flexible with 24/7.
- Candidate should be excellent in English communication.
- Any experience who are willing to work with technical process can also apply.
- Experience with technical voice will be preferable.
- International voice experience will be more preferable.
Required Candidate profile CTC Role / Designation - Technical support
- Candidate would be responsible for handling customer calls.
- Will coordinate international clients for troubleshooting technical issues.
- Ensure resolution provided in the first interaction with the customer.
- Qualification must be 10+12+UG/PG with experience can be required.
Perks and Benefits
Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)
cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)
Work Location -ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005
Language: Excellent in English is mandatory
Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund
Schedule: Night shift (rotational)
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: Full timeContact Details:
Company: Movate TechnologiesLocation(s): Ambattur
Keyskills: Inbound Customer Service International Voice Process Inbound Voice Process Voice Process
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Movate
Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries sta...
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