Catalog Specialist
- Dexian India
- 0 - 1 years
- Bengaluru
- 5 months ago
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Job Description
Job Description:
This job requires you to constantly hit the ground running and the corrections/edits you perform will ensure successful deliveries. Your ability to learn quickly and work on disparate and overlapping tasks will define your success. This job will enable you to experience a breadth of impact across multiple Engineering and Operations groups.
Roles and Responsibilities:
This includes, but is not limited to:
- Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions
- Identify patterns emerging in the audits and contribute to process/program improvements
- Provide timely response to stakeholders on related tasks as per SOP and SLA
- Systematically escalate problems to the relevant owners/ teams according to pre-determined process
- Maintain records of day-to-day work by updating trackers or workflow tools
- Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
- Understand performance metrics for driving business goals
- Work in a collaborative environment and contribute to the growth of the respective team/program
- Develop a global perspective and understand the nuances of various geographies that Amazon operates in
Basic Qualifications
- Bachelors degree
- Good communication skills - both verbal and written
- Demonstrated ability to work in a team
- Sound problem solving ability and analytical skills
- Proven ability to work productively and efficiently in an independent setting
- Excellent attention to detail and work with the highest level of accuracy
Preferred Qualifications
- Working Knowledge of MS Office products such as Word and Excel
- Excellent communication and data presentation skills
- Fluent written and spoken English
Work location: Virtual
Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational changes based on business requirement)
Weekly Off: Rotational two - consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement)
Job Tenure: Min 6 months to max 8 months (max duration will depend on business requirements)
Job Classification
Industry: MiscellaneousFunctional Area / Department: Merchandising, Retail & eCommerceRole Category: eCommerce OperationsRole: Catalog ExecutiveEmployement Type: ContractContact Details:
Company: Dexian IndiaLocation(s): Bengaluru
Keyskills: Communication Skills Excel Email Writing
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