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Senior Project Support Officer @ Xoriant

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 Senior Project Support Officer

Job Description

Role Overview:

We are looking for a highly experienced and proactive Senior Project Support Officer (PSO) to support the client projects under IT Security Portfolio. The selected individual will be a key member of the Project Support Office, providing high-quality support and governance expertise to project managers and senior stakeholders. This is a critical role that demands deep PMO knowledge, hands-on experience, and the ability to hit the ground running.

Key Responsibilities:

  • Provide comprehensive project support across the portfolio, ensuring consistency in PMO services and governance.
  • Manage and maintain RAID logs (Risks, Assumptions, Issues, and Dependencies) across multiple projects.
  • Facilitate and coordinate project governance forums, including preparing materials, capturing actions, and ensuring timely follow-ups.
  • Support the implementation and adherence to project governance frameworks, processes, and templates.
  • Track project milestones, deliverables, and timelines; ensure timely and accurate reporting to key stakeholders.
  • Work closely with project managers to ensure project control standards are followed.
  • Liaise with cross-functional teams and provide high-quality documentation support.
  • Prepare reports, dashboards, and communication materials for steering committees and leadership teams.

Required Skills & Experience:

  • 8+ years of experience in a PMO or PSO role, preferably in IT or security-related projects.
  • Strong knowledge and hands-on experience in RAID management.
  • Proven expertise in supporting and driving project governance forums.
  • Experience working in structured project environments with exposure to portfolio-level oversight.
  • Proficient in using project management tools such as MS Project, JIRA, Confluence, SharePoint, Excel, PowerPoint etc.
  • Excellent communication, documentation, and stakeholder management skills.
  • Ability to multitask across multiple projects with minimal supervision.
  • Exposure to financial services or regulated environments is a plus.
  • Experience in internal/external audits is a plus.

Preferred Qualifications:

  • PMP / PRINCE2 / PMO certifications (desirable but not mandatory)
  • Bachelor's degree in IT, business administration, or a related field.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Coordinator
Employement Type: Full time

Contact Details:

Company: Xoriant
Location(s): Pune

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Keyskills:   PMP MS Project JIRA Prince2

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Xoriant

Xoriant Corporation is a product engineering and services company, serving technology startups as well as mid-size to large corporations. We offer a flexible blend of onsite, offsite and offshore services from our Global delivery centers ( Sunnyvale, New Jersey, Mumbai, Pune, Gurgaon, Kolkata and B...