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Associate Manager @ SS&C Technologies

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 Associate Manager

Job Description

  • Trade Processing - Subscriptions, Redemptions, Switches, Transfers.
  • Ensure full and complete understanding of trade processing end to end cycle, KYC, AML & Due diligence
  • Review tasks and keep them up-to-date, processing trades accurately within TAT
  • Ensure Tracking and closure of all Ageing and Outstanding items in Key MIS Reports
  • Perform IS Signatory Role
  • Ensure effective On-the-job training to ensure adequate conceptual understanding within the team. Ensure Cross-training on all accounts to reduce key man risk.
  • Coordinate / Liaise within the team, with other departments & on-shore teams. Also coordinate with share registry group to build share registries, client fund parameters and proper statement production
  • Implement controls to eliminate operational / processing errors, and client/investor confidentiality breaches by the team
  • Lead and supervise the team and their work effectively
Display: (Desired Skills)
  • Graduate/PGDBA/MBA or Equivalent
  • Good Communication skills
  • Analytical approach towards the process flow
  • Relevant work experience in financial services
  • Prior Experience and knowledge in transfer agency is desirable
  • Ability to handle trade volumes and train new team members.
  • Team handling / Feedback and Monitoring
Deliver (Goals)
  • Responses in timely manner to Investor & client enquiries
  • Completion of Audit and trades in timely manner as stated in SLA
  • Ensure 100% client satisfaction by eliminating negative complaints or issues brought to CRM via call report and/or client meetings.
  • Ensure zero confidentiality breaches
  • Ensure zero operational errors
  • Identify key back- ups for team members
  • All Go Check task to be completed in timely manner
  • Ensure to give constant written feedback on areas of improvement and remarkable performance to team members.

Job Classification

Industry: Software Product
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Relationship Manager
Employement Type: Full time

Contact Details:

Company: SS&C Technologies
Location(s): Mumbai

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Keyskills:   Due diligence Analytical Healthcare Operations Financial services Monitoring Recruitment CRM Auditing Trade processing

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SS&C Technologies

SS&C Technologies (formerly known as DST worldwide services IndiaPvt Ltd). DST has over 40 years of Success and currently has 16000 employees across 39 locations globally. A global leader in Financial Services and Healthcare Industry; DST is a trusted global provider of technology-based service ...