Key Responsibilities:
Deliver timely and accurate resolution to customer queries
Provide support on business processes and policy-related queries
Maintain high-quality standards to meet customer SLA requirements
What Were Looking For:
Minimum 23 years of experience in the BPO BFSI domain
Strong attention to detail with a customer-centric approach
Good written communication and process adherence

Keyskills: Pension Fund Retirement Benefits Voice Process