Senior Technical Analyst / Senior Infrastructure Management Analyst / Technical Team LeadStorage TechnologyVSP, VSP G1000, VSP G1500 Replication - True copy, ShadowImageHitachi Storage Navigator, Hitachi Device manager, Hitachi Comand SuiteTuning managerNETAPP FAS Series 3000/6000,A700, and Cluster Mode DFM /Operations Manager, OnCommand System managerNETAPP replication SNAP Mirror/VaultBrocade Network AdvisorBrocade CLI and SAN Related ProductsVMAX/DMX/Xtreme IOVPLEX, VNX/ClarionIslion, Centera, Celerra
Replication BCV/Clone, SRDF/Recovery Point ApplianceThin Provisioning, Performance Manager, UnisphereBackup Technology
Storage DutyOn Duty roster to support for 24 x 7 Standby sercices, participate ad-hoc incident
Creation of LUNs & mapping to hostLUN/Server decommission
Meta Device creation/addition & removalVirtual provisioning & TieringLocal & remote replication for Backup/DR creation of CIFS/NFS file system and exporting to host
Enhanced troubleshoot of CIFS & NFS permission issuesCreating Qtrees, Implementing Quota Limits with user level and folder level with quota policiesConfigure, administer and troubleshoot Snap-Mirror Environment
Scheduling Snapshots and Snap-vault snapshots, snap-drive, snap manager
Managing the reports using operations manager
Experience in SAN Fabric configuration with Brocade/CiscoAble to do perform health checks, zoning, troubleshooting fabric related issues, handle upgrades
Change preparationHandling Routine Reporting
Handle escalation from peer
Change review and approval
Able to handle basic trouble shooing over storage performance
Handle advanced performance analysis and advise for the hot spot and propose of resolution
Engagement of Solutioning for new technology
Migration Planning and Change arrangement
Minimum 6 years of relevant hands on experience on above-mentioned technology
Degree in Computer Science / Information System or related disciplines
Solid understanding of operating system (Linux/AIX/Solaris/Windows/ESX / HPUX) would be an advantage
Knowledge of Service Management tools - Remedy/Service Now would be an advantage
Certified of ITIL / ISO Process would be an advantage
Understanding of enterprise networking would be an advantage
Experience with Vendor support role would be an advantage
Experience with SAN / NAS / Fabric L2 support or above would be an advantage Excellent listening, oral, and written communication skills
Fluent in English
Fluent in Cantonese would be an advantage
Mandatory for Cantonese speaking for Hong Kong Hiring Planning and OrganizationExcellent Planning and execution, good time management skills
Identity task to be accomplished, Prioritize tasks, participate in technical discussion, makes good follow-up and provide constructive feedback
Attention to DetailApplying quality standards to all tasks undertaken and ensuring that nothing is overlooked
Establishing relationships and maintaining contacts with people from a wide variety of backgrounds
Pay attention to assigned and provide accuracy on the tasks/activity
FlexibilityShould be flexible to attend customer and organizational needs
Should have high level of flexibility and Adaptability to situations
Analytical ThinkingAcquiring and understanding of problem or situation by breaking it down,systematically into its components or parts and identifying the relationships between these parts
Ability to solve problems quickly and permanently using step by step standard methods
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full time