Spanish Senior Process Associate - Voice
- Cross Country Infotech
- 1 - 3 years
- Pune
- 4 months ago
- Email to a friend
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Job Description
[{"Salary":"3Lacs - 4.99Lacs" , "Remote_Job":false , "Posting_Title":"Spanish Senior Process Associate - Voice" , "Is_Locked":false , "City":"Pune" , "Industry":"Health Care","Job_Description":" POSITION SCOPE:
Central point of contact forinternal and external communications, ensuring timely and accuratedissemination of information.
Facilitate the onboarding processfor new healthcare professionals, ensuring all necessary documentation andtraining are completed.
Analyze current processes toidentify inefficiencies or areas for improvement. Assist in developing andimplementing solutions to enhance operational efficiency and effectiveness.
Provide support to staff byaddressing inquiries and resolving issues in a professional manner. Workclosely with other departments to ensure seamless operations and effectivecommunication.
Ensure accuracy and precision inall tasks, particularly in data entry and documentation.
Manage multiple tasks efficiently,prioritize workload, and meet deadlines. Communicate clearly and effectivelywith team members, patients, and external stakeholders. Identify issuesproactively and contribute to effective solutions.
Requirements
Skills:
Excellent & Fluent in Spanish
Strong analytical and problem-solvingskills.
Excellent communication andinterpersonal skills.
Technical proficiency inhealthcare management software and data analysis tools.
Strong attention to detail andorganizational skills.
Ability to work collaborativelywith cross-functional teams.
CRITICAL COMPETENCIES FOR SUCCESS:
Time Management: Efficientlymanage your time to handle multiple tasks and meet deadlines.
Prioritization: Assess tasksbased on urgency and importance, prioritizing work to ensure criticalactivities are completed first.
Communication: Communicateclearly and effectively in Spanish, patients, and external stakeholders.Produce clear, concise, and professional written communications, includingemails, reports, and documentation.
Customer Service: Provideexcellent service to healthcare staff, addressing their needs and resolvingissues promptly.
Problem-Solving Abilities:Analyze processes and identify inefficiencies or areas for improvement anddevelop and implement effective solutions to address challenges and enhanceoperational efficiency.
Handling Change: Adapt tochanging priorities, processes, and environments within the healthcare sectorand demonstrating a willingness to learn and apply new skills and knowledge tostay current with industry practices.
Confidentiality: Handle sensitiveinformation with the utmost discretion and always maintain confidentiality.
Regulatory Adherence: Ensurecompliance with healthcare regulations, standards, and organizational policiesand maintaining high ethical standards in all interactions and decisions.
","Work_Experience":"1-3 years","Job_Type":"Full time" , "Job_Opening_Name":"Spanish Senior Process Associate - Voice" , "State":"Maharashtra" , "Country":"India" , "Zip_Code":"411057" , "id":"156010000002096262" , "Publish":true , "Date_Opened":"2025-08-18" , "Keep_on_Career_Site":false}]
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: Cross Country InfotechLocation(s): Pune+ View Contact
Keyskills: Data analysis Analytical Senior Process Associate healthcare management Healthcare Spanish Customer service Management Operations Data entry
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