Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Workforce Analyst @ HCLTech

Home > Operations Support

 Workforce Analyst

Job Description

  • Analyze historical data and trends to forecast staffing requirements.
  • Monitor real-time performance metrics and provide actionable insights.
  • Collaborate with operations and HR teams to align workforce planning with business goals.
  • Create and maintain dashboards and reports to track workforce KPIs.
  • Identify staffing gaps and recommend solutions to improve utilization.
  • Support initiatives related to capacity planning, shrinkage analysis, and headcount optimization.
  • Assist in the deployment and enhancement of workforce management tools.
  • Provide regular updates to leadership on workforce performance and trends.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Full time

Contact Details:

Company: HCLTech
Location(s): Chennai

+ View Contactajax loader


Keyskills:   WFM Workforce Management Real Time Analysis Workforce Planning

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Senior Service Desk Analyst

  • IntouchCX
  • 3 - 5 years
  • Hyderabad
  • 13 days ago
₹ Not Disclosed

Executive - Workforce Management

  • Coforge
  • 0 - 2 years
  • Hyderabad
  • 20 days ago
₹ Not Disclosed

Walkin Drive - Trainee Product Technical Analyst

  • Zycus Infotech
  • 0 - 1 years
  • Mumbai
  • 1 month ago
₹ 4.5-5 Lacs P.A.

Quality Analyst(BPO Industry)

  • Teleperformance (TP)
  • 1 - 6 years
  • Hyderabad
  • 2 mths ago
₹ .5-5.5 Lacs P.A.

HCLTech

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and...