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HCLTech hiring Fresher For International Voice | Noida

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 HCLTech hiring Fresher For International Voice | Noida

Job Description

WALK IN FOR Fresher's for international voice process hiring- Noida


Job description

B.tech ,M.tech, BCA, BE and MCA candidate is not eligible


Walk-In Drive for Customer Support Executive HCL Tech

Profile - Voice, customer service.


HCL Tech Hiring for US Voice Process 25 Aug 2025 to 29 Aug 2025 Walk in directly.

Designation: Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible

Interview Location: - HCL Technologies, A- 8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301 nearest metro Sector 59 Noida

Two Ways Cabs Available

Walk-in Date- 25 Aug 2025 to 29 Aug 2025

Timing- 11am-4pm

Contact Person -Urmika Mehta


Job Description - Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers.


Work Experience & Qualification criteria:

  • Excellent communication skills - both verbal and written - with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in US Inbound calling preferably in Banking domain

Job Description

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security - proprietary data of customers

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: HCLTech
Location(s): Noida, Gurugram

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Keyskills:   Fresher Communication Skills International Call Center Voice Process International Voice International Process Voice Support International BPO International Voice Process International Calling

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HCLTech

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and...